Customer satisfaction is important to us. Please read our refund and return policy carefully.
Eligible Returns
Returns may be accepted if:
- The wrong book was delivered.
- The product arrives damaged.
- The product received differs from the item ordered.
Return Request Period
Customers must notify us within 48 hours of receiving the order.
Non-Returnable Items
The following items are generally non-returnable:
- Used books
- Special-order books
- Products damaged due to customer misuse
Refund Process
Once the returned item is received and inspected, the refund will be processed within 5–7 business days to the original source of payment method.
Refund Method
Refunds will be issued through the original payment method used during purchase.
Replacement Option
Where applicable, customers may choose a replacement instead of a refund.
Replaced or exchanged products will be delivered within 4-5 days.
Contact Information
For refund or return requests:
Bookland Ajmer
Email: booklandajmer@gmail.com
Phone: +91 9413809876